Quality Demands
Our Quality Standards
- Understanding and fulfilling the requirements and expectations of our customers is our main aim in the development, production and selling of our goods and services (products).
- Our work is geared towards building customer confidence by continuously finding safer and more technologically advanced solutions which achieve ecological objectives while fitting into an economic framework.
- Our quality management system is based on cooperative teamwork which includes customers and suppliers.
- This all-embracing approach has proven an effective method in the implementation of our quality policy. This includes the commitment to measurable quality standards as well as the planning of measures and the allocation of resources to put these standards to work. Our quality management strives to reach out to all our employees, asking them to continuously work on improvements.
- The designated quality targets become part of an ongoing program. All management and employees take responsibility in ensuring that we reach the designated quality targets.
- Process optimization is the key to continuous improvement in quality and productivity as well as to cost reduction. Reaching designated quality targets is a major management task.
- Quality doesn't just happen, it is the result of good teamwork. We understand how important it is to educate employees and to empower them as innovators who can continuously improve our quality towards a zero defect system.
- Efficient quality management requires extensive employee participation. This is only possible if all managers set a good example through their leadership style, using comprehensive information to promote a collaborative and creative working environment which enhances employee participation.
